General Terms

General Terms

Welcome to GolfBy Vietnam (GolfBy). By accessing our website, you agree to these terms. The website reserves the right to change, modify, add or remove any part of the Terms and Conditions of Use, at any time. Changes are effective immediately upon posting without prior notice. By continuing to use the website after changes are posted, you are accepting those changes. We kindly ask you to check back regularly for updates.

Please read carefully before deciding to purchase:

1. Web usage instructions

  • Users must be 18 years of age or older or access under the supervision of a parent or legal guardian.
  • We allow you to shop on the website within the framework of the Terms and Conditions of Use set out.
  • It is strictly prohibited to use any part of the website for commercial purposes or on behalf of third parties without our written consent.
  • We are not responsible for any damage or loss due to your failure to comply with the regulations.

2. Customer feedback

  • All website content and your comments are our property.
  • In case of detecting fake information, we have the right to lock your account or apply other measures according to Vietnamese law.

3. Product information

  • GolfBy provides detailed information for each product, but does not guarantee that the information is completely accurate, complete, or error-free.
  • In case the product received is not as described, please contact Customer Support immediately after receiving the goods and ensure that the product has not been used to receive support for return or exchange.

4. Policy on counterfeit, fake and substandard goods

  • GolfBy is committed to providing genuine, high-quality products, refusing to sell fake, counterfeit, or products of unknown origin.
  • If you suspect the product is not genuine, please notify us via Hotline for verification and support.

5. Legal rights

  • The terms, conditions and contents of this website are governed by the laws of Vietnam.
  • Any dispute arising shall be resolved by a competent Court in Vietnam.

6. Promotional Program

  • GolfBy regularly has discount programs to benefit customers.
  • We reserve the right to refuse orders that are not intended for personal use or for resale purposes.
  • Promotional terms and conditions are updated on the promotion page from time to time and are subject to change without prior notice.

7. Price

  • Product prices at GolfBy include VAT and are final prices.
  • Shipping fees or service fees (if any) will be clearly displayed on the Payment page when you place your order.
  • In case of price error, we will notify you to reconfirm or cancel the order.

8. Delivery area

  • GolfBy delivers nationwide and applies separate shipping policies at different times.

9. Dispute Resolution

  • Any controversy, complaint or dispute arising shall be resolved through negotiation, conciliation, arbitration or Court in accordance with the laws of Vietnam.

We respectfully request that you only purchase products when you understand and agree to the above terms. Thank you for your trust and support of GolfBy!